GSC Agency

Service Charge Arrears

GSC Agency recover Service Charge Arrears, nationwide, for both commercial & residential customers, recovering outstanding balances, & negotiating payment options, discreetly & effectively.

At GSC Agency We are able to assist with legal action on the customer if recovery is still unsuccessful, whilst following all the correct ethical and compliant policies.

Get a Quote

GSC Agency offers comprehensive service charge arrears collections for landlords, property management companies to ensure a successful recovery.

Our Agents are experienced in debt collection, ensuring our client has a reliable and smooth journey working with GSC Agency.

Our team starts by reviewing all the correct documents and follow a legal compliance check, GSC Agency will then do debt validation to confirm the accuracy of the outstanding amount. One of our agents will try and converse with the tenant through letters, phone calls and emails, whilst providing any supported documentation they may require. GSC Agency will be able to offer repayment plans, for tenants whom may be facing financial challenges. As a client you will be able to keep track of the recovery every step of the way, with up to date reports. If recovery is unsuccessful, & if the debt seems worthy enough to go further, GSC Agency will go through legal action and obtain a County Court Judgement (CCJ) against the tenant, whilst following all ethical and complaint procedures, ensuring we obtain a successful recovery of the funds.

The Importance of Service Charge Arrears

Specialized knowledge within the debt recovery industry, including all administrative work, like handling any complicated lease documents.

Tailored Recovery Strategies, flexible payment plans and disputing mediations

Minimizes financial risk, securing cash flow for you to enable communal development.

Using GSC Agency will save you time and resources, freeing up property managers & landlords to focus on other avenues within their property business.

How we assist you from start to finish

Our team understands the demands of property management companies and landlords and can help you by:

Property Management companies and Landlords can hand us their outstanding service charge arrears portfolio all in one file, & GSC Agency will handle each individual case.
Our team can arrange door step field visits, ensuring that the relationship between the tenant/landlord/property management company, is sustained with as less impact as possible.
GSC Agency will uphold any case following all UK Legal compliance with all of our years of experience.
Our team will help you free up time within your business ensuring you can focus on other aspects of your portfolio.

Process Serving
Pre-Litigation/Sue
Asset Tracing
Tracing
Debt Collection and Credit Management
Service Charge Arrears Service

Our Process serving services

GSC Agency ensures that process serving is efficient and has a quick turnaround for our clients.

Once we receive our clients’ instructions, we allocate the case to an experienced Process Server, with all relevant information & detailed instruction attached.

We then provide “Live” updates to our client on every visit or contact, until the case is complete, with an Affidavit of Service or Certificate of Service, once service is made/completed.

Our Pre Litigation Services

GSC Agency ensures that pre-litigation is efficient, and has the best outcome for all our clients. We assess each clients bespoke requirements & provide a detailed, accurate report to support our clients case.

Pre–Litigation Service involves multiple stages:

Efficient communication with the customer
Locating the customer
KDiscreet Approach

Our Asset Tracing Service

GSC Agency ensures that our asset tracing service is able to definitively confirm valuable assets belonging to a customer to enable Legal Proceedings to begin.

GSC Agency will first complete an initial assessment, moving onto a series of investigative techniques using various different databases to extract information.

Our Team will be able to trace any assets which may be hidden, especially vital if it is a corporate customer/limited company.

GSC Agency will provide a full report to our client, throughout the whole process to ensure you are kept up to date.

Effective Asset Tracing – involves multiple stages:

Assessment
Investigative Techniques
Tracing of hidden assets
Reports and Analysis

Our Tracing Services

GSC Agency ensures that our tracing service is able to relocate the customer efficiently.

Our Team will effectively complete an assessment, and then move onto a series of databases to extract data collection about the customer.

Our team will be able to provide a full report to our client, throughout the whole process to ensure you are kept up to date.

Effective Asset Tracing – Involves multiple stages:

Assessment
Investigative Techniques
Tracing of hidden assets
Overseas Tracing

Our Debt Collection and Credit Management Service

GSC Agency will ensure you get back what you are owed .

Our Team will efficiently send reminders, calls/ emails and letters to your customers to ensure they do not miss a payment.

GSC Agency will be able to negotiate a payment, at our client’s discretion, and are able to issue legal action if payments are missed.

Effective Debt Collection and Credit Management - Involves multiple stages:

Sending Reminders to customers
Calls and emails to customers
Letters to your customers
Payment Plans

Our Service Charge Arrears Service

GSC Agency will take your portfolio and ensure a successful recovery.

Our team will effectively communicate with your tenant/resident via email, call or a doorstep visit to reconnect & to obtain payment.

GSC Agency will send formal letters to your tenants /residents, if unresponsive, our team will be able to pursue legal action and go through the whole legal process on your behalf, for a successful recovery.

Effective Service Charge Arrears Service:

Early Intervention
Effective communication with the tenant/resident
Formal Letters
Dispute resolution
Legal resolution

Services

Utility

Utility Management

With over 30 years of experience within the Utility & Security services as well as Debt Collection market, We provide a bespoke service to all Client’s requirements.

Utility

Property Services

With over 30 years of experience within the Utility & Security services as well as Debt Collection market, We provide a bespoke service to all Client’s requirements.

Security

Our Office-Based Staff and our Highly Trained Security Team provide a fully comprehensive service, ensuring that instructions received are completed to a professional and precise standard.