Tracing

Effective Tracing involves locating individuals who has outstanding balances, but has changed residences. It involves using various methods and resources to track down an individual’s new address, phone number, place of employment and other contact information.

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GSC Agency offers comprehensive Tracing for clients nationwide, ensuring you retrieve what you are owed.

Our Agents are committed to getting the result you want and ensuring your outstanding payments are back in your account.

GSC Agency will start by obtaining the full name, Date of birth and last known address of the customer, these are essential to start out with. Upon receiving this information, our team will research and investigate the customer on various databases like the electoral roll, credit reference agencies, HM Land Registry and more.

GSC Agency can also track a debtor’s IP Address if the customer has emailed the creditor, upon finding the customer, we can then start the Asset Tracing process.

Different Types of Debtor Tracing

Personal Tracing, Commercial Tracing, Overseas Tracing, Bespoke Tracing Service - soft to hard search

  • The Importance of Tracing:

    If you do not trace a customer, it can be extremely difficult to retrieve your funds, so customer tracing is a crucial part in debt recovery. Without the individual’s correct address or contact information, it can be challenging to pursue any debt collection action and also expensive for the company/person.

How do we assist clients

Time and cost saving, tracing a customer can be time consuming and costly. By choosing GSC Agency you are freeing up your time to focus on your business

  • Access to our expertise

  • It can take considerable time to trace a customer, but with our connections and various databases, you will not only save time but also have years of experience working alongside you.

  • Compliance

  • GSC Agency action everything following GDPR, and complete in a fully legal and compliant way obtaining a high success rate.

  • A highly experienced team will know what actions they are allowed and what they are not allowed to do, all following full UK Law and General Data Protection Act.

Our other Legal Services

Services
  • Process Serving
  • Pre-Litigation/Sue
  • Asset Tracing
  • Tracing
  • Debt Collection and Credit Management
  • Service Charge Arrears Service

Our Process serving services

GSC Agency ensures that process serving is efficient and has a quick turnaround for our clients.

Once we receive our clients’ instructions, we allocate the case to an experienced Process Server, with all relevant information & detailed instruction attached.

We then provide “Live” updates to our client on every visit or contact, until the case is complete, with an Affidavit of Service or Certificate of Service, once service is made/completed.

Our Pre Litigation Services

GSC Agency ensures that pre-litigation is efficient, and has the best outcome for all our clients. We assess each clients bespoke requirements & provide a detailed, accurate report to support our clients case.

Pre–Litigation Service involves multiple stages:

  • Efficient communication with the customer
  • Locating the customer
  • KDiscreet Approach

Our Asset Tracing Service

GSC Agency ensures that our asset tracing service is able to definitively confirm valuable assets belonging to a customer to enable Legal Proceedings to begin.

GSC Agency will first complete an initial assessment, moving onto a series of investigative techniques using various different databases to extract information.

Our Team will be able to trace any assets which may be hidden, especially vital if it is a corporate customer/limited company.

GSC Agency will provide a full report to our client, throughout the whole process to ensure you are kept up to date.

Effective Asset Tracing – involves multiple stages:

  • Assessment
  • Investigative Techniques
  • Tracing of hidden assets
  • Reports and Analysis

Our Tracing Services

GSC Agency ensures that our tracing service is able to relocate the customer efficiently.

Our Team will effectively complete an assessment, and then move onto a series of databases to extract data collection about the customer.

Our team will be able to provide a full report to our client, throughout the whole process to ensure you are kept up to date.

Effective Asset Tracing – Involves multiple stages:

  • Assessment
  • Investigative Techniques
  • Tracing of hidden assets
  • Overseas Tracing

Our Debt Collection and Credit Management Service

GSC Agency will ensure you get back what you are owed .

Our Team will efficiently send reminders, calls/ emails and letters to your customers to ensure they do not miss a payment.

GSC Agency will be able to negotiate a payment, at our client’s discretion, and are able to issue legal action if payments are missed.

Effective Debt Collection and Credit Management - Involves multiple stages:

  • Sending Reminders to customers
  • Calls and emails to customers
  • Letters to your customers
  • Payment Plans

Our Service Charge Arrears Service

GSC Agency will take your portfolio and ensure a successful recovery.

Our team will effectively communicate with your tenant/resident via email, call or a doorstep visit to reconnect & to obtain payment.

GSC Agency will send formal letters to your tenants /residents, if unresponsive, our team will be able to pursue legal action and go through the whole legal process on your behalf, for a successful recovery.

Effective Service Charge Arrears Service:

  • Early Intervention
  • Effective communication with the tenant/resident
  • Formal Letters
  • Dispute resolution
  • Legal resolution
Services
Utility
Utility Management

With over 30 years of experience within the Utility & Security services as well as Debt Collection market, We provide a bespoke service to all Client’s requirements.

Utility
Property Services

With over 30 years of experience within the Utility & Security services as well as Debt Collection market, We provide a bespoke service to all Client’s requirements.

Security
Security

Our Office-Based Staff and our Highly Trained Security Team provide a fully comprehensive service, ensuring that instructions received are completed to a professional and precise standard.

Customer Service

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We’re here to help with all your Utility, Security and Waste management needs. Whether you have a question, need support, or want to learn more about our services, our team is ready to assist you.