Debt Collection and Credit Management

Effective Debt Management involves identifying the debt and understanding the nature of the debt

GSC Agency will negotiate a payment plan, & our team will take legal action against the customers, from Door Step Visits to obtaining a County Court Judgement (CCJ), until eventually the debt is discharged.

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GSC Agency offers comprehensive 360 debt resolution and credit management to ensure you get your outstanding funds back, stress free.

We start by identifying the debt and understanding the nature and terms of the debt, to then assessing the customers’ ability to determine a timeframe for a recovery. GSC Agency will then send letters, and make phone calls to the customers and in some cases negotiate a payment plan or a settlement amount, if agreed by the client.

At GSC Agency, our team will follow a 360 degree legal approach and obtain a county court judgement (CCJ) against the customer. GSC Agency will adhere to debt collection laws, including the FDCPA and the Data Protection Act. After the claim has been obtained, the customer will receive the county court judgement, & if there is no payment made, GSC Agency will deal with the transfer to High Court Enforcement via the High Court.

Different types of debt collection and credit management?

Consumer Debt: Utility Bills, Commercial Debt, Business to Business (B2B) Debt Collection, Trade Debt, International Debt Collection, Cross Border Recovery, Foreign Asset Tracing, Statutory or Regulated Debt Collection, Tax Collection, Fines and Penalties, Ethical and Specialized Debt Collection, Soft Collections, Hard Collections, High-Value Debt Recovery: Debt Mediation, Debt Collection by Industry: Telecommunications, Retail Debt, Healthcare, Utility Companies, Personal.

  • Why is Debt Collection Important:

    Unpaid Debts can lead to cash flow problem, limiting a company’s ability to pay its employees, suppliers and other expenses. Our Debt Collection Team will help maintain liquidity and operational stability within your business.

    Whilst GSC Agency are recovering debt for your company, it will allow your business to reinvest funds into operations, innovation and most importantly growth.

    Our experienced team will also help reduce your business’s expenditure on trying to get debt back and save you time, so you can focus on your business.

How we assist you from start to finish

Our Team understands the demands of debt collection and can help you by:

  • Having specialised knowledge within the debt collection industry, increasing the likelihood of a successful recovery.

  • Understanding of the laws, our team are familiar with all proper UK regulations within the Debt Collection industry.

  • Saves time and resources to let you focus on your business.

  • Offer Negotiation Support, GSC Agency using efficient tracing system will be able to negotiate a payment plan if the debtor cannot financially afford to pay in full.

  • Improved Cash Flow, recovering overdue amounts will help improve your financial health and allow you to maximise to your full potential.

  • Stress Free Process, Knowing professionals with years of experience are handling your debt recovery, allowing you to focus on other avenues.

Our other Legal Services

Services
  • Process Serving
  • Pre-Litigation/Sue
  • Asset Tracing
  • Tracing
  • Debt Collection and Credit Management
  • Service Charge Arrears Service

Our Process serving services

GSC Agency ensures that process serving is efficient and has a quick turnaround for our clients.

Once we receive our clients’ instructions, we allocate the case to an experienced Process Server, with all relevant information & detailed instruction attached.

We then provide “Live” updates to our client on every visit or contact, until the case is complete, with an Affidavit of Service or Certificate of Service, once service is made/completed.

Our Pre Litigation Services

GSC Agency ensures that pre-litigation is efficient, and has the best outcome for all our clients. We assess each clients bespoke requirements & provide a detailed, accurate report to support our clients case.

Pre–Litigation Service involves multiple stages:

  • Efficient communication with the customer
  • Locating the customer
  • KDiscreet Approach

Our Asset Tracing Service

GSC Agency ensures that our asset tracing service is able to definitively confirm valuable assets belonging to a customer to enable Legal Proceedings to begin.

GSC Agency will first complete an initial assessment, moving onto a series of investigative techniques using various different databases to extract information.

Our Team will be able to trace any assets which may be hidden, especially vital if it is a corporate customer/limited company.

GSC Agency will provide a full report to our client, throughout the whole process to ensure you are kept up to date.

Effective Asset Tracing – involves multiple stages:

  • Assessment
  • Investigative Techniques
  • Tracing of hidden assets
  • Reports and Analysis

Our Tracing Services

GSC Agency ensures that our tracing service is able to relocate the customer efficiently.

Our Team will effectively complete an assessment, and then move onto a series of databases to extract data collection about the customer.

Our team will be able to provide a full report to our client, throughout the whole process to ensure you are kept up to date.

Effective Asset Tracing – Involves multiple stages:

  • Assessment
  • Investigative Techniques
  • Tracing of hidden assets
  • Overseas Tracing

Our Debt Collection and Credit Management Service

GSC Agency will ensure you get back what you are owed .

Our Team will efficiently send reminders, calls/ emails and letters to your customers to ensure they do not miss a payment.

GSC Agency will be able to negotiate a payment, at our client’s discretion, and are able to issue legal action if payments are missed.

Effective Debt Collection and Credit Management - Involves multiple stages:

  • Sending Reminders to customers
  • Calls and emails to customers
  • Letters to your customers
  • Payment Plans

Our Service Charge Arrears Service

GSC Agency will take your portfolio and ensure a successful recovery.

Our team will effectively communicate with your tenant/resident via email, call or a doorstep visit to reconnect & to obtain payment.

GSC Agency will send formal letters to your tenants /residents, if unresponsive, our team will be able to pursue legal action and go through the whole legal process on your behalf, for a successful recovery.

Effective Service Charge Arrears Service:

  • Early Intervention
  • Effective communication with the tenant/resident
  • Formal Letters
  • Dispute resolution
  • Legal resolution
Services
Utility
Utility Management

With over 30 years of experience within the Utility & Security services as well as Debt Collection market, We provide a bespoke service to all Client’s requirements.

Utility
Property Services

With over 30 years of experience within the Utility & Security services as well as Debt Collection market, We provide a bespoke service to all Client’s requirements.

Security
Security

Our Office-Based Staff and our Highly Trained Security Team provide a fully comprehensive service, ensuring that instructions received are completed to a professional and precise standard.

Our mission is to handle every aspect of essential service projects with unmatched professionalism, overseeing the entire process from start to finish to ensure a seamless experience for all.
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